Overview
This website is operated by SipWise Consulting (ABN 45 969 144 605). Throughout the site, the terms “we”, “us” and “our” refer to SipWise Consulting. SipWise Consulting offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These terms and conditions including any other terms incorporated by reference (Terms) are a binding agreement between us and any person accessing the Site and/or ordering Products from the Site.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
- Account holders must be eighteen (18) years or older and have an Australian residential address.
- By creating an account, you warrant that you are eighteen (18) years or older.
- You may not use our products for any illegal or unauthorized purpose.
- You must not transmit any viruses, worms or destructive code.
- A breach of any of these Terms will result in immediate termination of Services.
Section 2 – General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- Your content (excluding credit card information) may be transferred unencrypted across networks.
- Credit card information is always encrypted during transfer.
- You may not reproduce, duplicate, copy, sell or exploit any portion of the Service without written permission.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information which is provided for reference only. We reserve the right to modify the contents of this site at any time.
Section 4 – Modifications to the Service and Prices
- Prices for products are subject to change without notice.
- We reserve the right to modify or discontinue the Service at any time.
- We shall not be liable for any modification, price change, suspension or discontinuance.
Section 5 – Products or Services
Our site offers a range of products including wines, spirits, beers, ciders, non-alcohol beverages, food, gift packs, hampers and gift cards.
By purchasing Products from the Site, you warrant:
- You are eighteen (18) years or older.
- Any person you supply the products to is also over eighteen (18).
- Products are for personal use and not for resale.
Some products may be available exclusively online and may have limited quantities.
Section 6 – Orders and Payment
- You must be over 18 years of age to place an order.
- You must provide accurate order information.
- Orders are subject to availability and confirmation of price.
- All prices are in Australian Dollars and include GST.
- Payment must be cleared before products are dispatched.
Section 7 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel orders. You agree to provide current, complete and accurate purchase information for all purchases made at our store.
Section 8 – Delivery, Title and Risk
Delivery is available within Australia only. Estimated delivery times are provided but cannot be guaranteed.
- Products must be accepted by a person aged 18 or over.
- If delivery cannot be completed due to unavailability, additional storage or delivery fees may apply.
- Title to products passes once payment is received.
Section 9 – Delivery Restrictions
Delivery of alcohol products is subject to state and territory legislation in Australia including New South Wales, South Australia, Tasmania, Western Australia and Northern Territory.
Section 10 – Consumer Law
The Australian Consumer Law (ACL) may provide certain consumer guarantees which cannot be excluded. Where required by law, we will provide refunds or replacements for faulty products.
Section 11 – Refunds and Returns
If your purchase is faulty, damaged or incorrectly described, we will provide a refund or exchange with proof of purchase. Change of mind returns are not accepted.
Section 12 – Recalls
If a product recall occurs, we will notify customers and provide instructions for returning the product.
Section 13 – Promotions
Promotional offers may be available from time to time and are subject to specific promotional terms.
Section 14 – Optional Tools
We may provide access to third-party tools “as is” without warranties. Use of such tools is entirely at your own risk.
Section 15 – Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or accuracy of those websites.
Section 16 – User Comments and Submissions
If you send comments, suggestions or other materials to us, you agree that we may use them without restriction.
Section 17 – Personal Information Privacy
Your personal information is governed by our Privacy Policy and the Privacy Act 1988 (Cth).
Section 18 – Errors, Inaccuracies and Omissions
Occasionally information on our site may contain errors or inaccuracies. We reserve the right to correct such errors at any time.
Section 19 – Prohibited Uses
You are prohibited from using the site for unlawful purposes, violating intellectual property rights, spreading malware, or engaging in abusive or harmful conduct.
Section 20 – Disclaimer of Warranties; Limitation of Liability
The service and products are provided “as is” without warranties. We are not liable for damages arising from use of the service to the maximum extent permitted by law.
Section 21 – Indemnification
You agree to indemnify and hold SipWise Consulting harmless from claims arising from your breach of these Terms.
Section 22 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid.
Section 23 – Termination
These Terms remain effective until terminated by either you or us.
Section 24 – Entire Agreement
These Terms constitute the entire agreement between you and SipWise Consulting regarding the use of the Service.
Section 25 – Governing Law
These Terms are governed by the laws of Victoria, Australia.
Section 26 – Exclusion of Liability
To the extent permitted by law, we exclude liability arising from allergic reactions to products or fraudulent credit card use.
Section 27 – License
All content on the Site is owned or licensed by SipWise Consulting. You are granted a limited license to access and use the site.
Section 28 – Changes to Terms of Service
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
Section 29 – Account Details
You are responsible for keeping your account username and password secure.
Section 30 – Contact Information and Complaints
If you have questions or complaints, please contact us at:
